Thank you for visiting and shopping at Thecookiepies.com today. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time: All cookie orders are processed and shipped within 2 business days. To make sure your cookies are fresh as possible, Cookie Pie orders are not shipped on Saturdays.
If we are experiencing a high volume of orders, shipments may be delayed by a couple days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges are a flat rate.
1-3 business days depending on location
* Cookies are fresh baked & shipped same day!
Thecookiepies.com ships to P.O. boxes or APO/FPO addresses
Thecookiepies.com ships to addresses within the U.S., and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Thecookiepies.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Thecookiepies.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside of Colorado and the U.S.